To file a claim, please get in touch with claims@shiptection.com or use a Shiptection Bot.
Here's what we'd recommend you have when you file a claim:
Damaged
- A brief statement about what happened
- Photos of the damaged item
- Shipping box w/packaging material used inside
- Invoice/Receipt
Lost
- A brief statement about what happened
- Carrier tracking number
- Invoice/Receipt
Stolen
- A brief statement about what happened
- Invoice