products

• Are Liquid LEDs LED light bulb suitable for outdoor use?

  All Liquid LEDs LED light bulbs are vacuum-sealed and water-resistant, making them suitable for outdoor use. However, an IP44 or IP65 lamp holder is required.

• Can I dim LiquidLEDs bulbs?

  Most LiquidLEDs 240V bulbs are dimmable and work smoothly with leading trailing-edge LED dimmers, including: DimEzy Trailing-Edge 400W DimEzy SMART Dimmer DimEzy External Dimmer Diginet Cabac Dimpala Lumex C-Bus DALI-compatible systems For low-voltage bulbs: 12V and 24V DC bulbs are dimmable wi...

• Can I use a dimmable bulb in a non dimmable light.

  Certainly! The dimmable bulb can be used in a lighting fixture that is not dimmable.

• My bulbs don't turn on with my Pixie dimmer at low settings. Are they faulty?

  It's very likely your bulbs are working perfectly. The issue you're describing is a common characteristic of many modern dimming systems when paired with energy-efficient LED bulbs. Here's a simple explanation of how to fix it: Why does this happen? Digital dimmers, like the Pixie dimmer, requi...

• What if I received a faulty product?

  If a faulty product is received, please submit your enquiry through the Contact Us page together with a photo or video of the issue.

• What is your Warranty?

  Liquid LEDs offer a back-to-base warranty on your product, subject to the following conditions. Liquid LEDs warrant that all LED light bulbs will be free from any defect in materials or workmanship for two (2) years and festoon string three (3) years after your Purchase Date. If you wish to claim...

• Why don't my lights turn on with my Pixie dimmer when it's set to a low level?

  This is expected behaviour. Your bulbs need a certain amount of power to turn on. When the dimmer is set too low (e.g., below 35%), there isn't enough energy to start them. To fix this, simply place a "minimum brightness level" of 35% or slightly higher within the Pixie app's device settings. Thi...